Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you use the Botanical Garden – HYDTEL app ("the App"). We are committed to protecting your privacy in compliance with Google Play policies and applicable laws.
Information We Collect
- Location Data: Used to show your live location on the map and provide proximity-based garden guide features. Location is only accessed when the app is in use.
- Storage Access: Required to allow you to save offline maps and media related to garden tours.
- Camera Access: Used only if you choose to scan QR codes for specific plant/spot information within the garden.
- Internet Access: Required for map data, guide content, and updates from our servers.
- Account Information: We collect your name, email, mobile number, and password during sign-up to create and manage your account.
How We Use Your Data
- To show real-time guidance based on your current location within the garden.
- To improve tour experience by offering context-aware recommendations.
- To enable camera-based QR code scanning features when available.
- To manage your user account and provide login/logout functionality.
- To enhance performance and fix bugs based on anonymous usage statistics.
Data Retention
We retain your account data as long as your account is active. You may delete your account at any time via the app or by visiting our Account Deletion Page.
Third-Party Services
We use trusted services such as Google Maps and Firebase to enhance your experience. These services may collect data as per their privacy policies. Please refer to their documentation for more information.
User Rights
You can access, update, or delete your personal information at any time from the app settings. For account deletion, visit this page for instructions. You may also contact us at support@virtualwildlifesafari.in for any data-related inquiries.
Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect data from children.
Changes to this Policy
We may update this policy from time to time. All changes will be reflected on this page with a revised date.
Contact Us
If you have any questions or concerns, please contact us:
- Email: support@virtualwildlifesafari.in
- Developer Name: Botanical Apps Pvt. Ltd.
- Official Website: https://support.virtualwildlifesafari.in
Terms & Conditions
By using the Botanical Garden – HYDTEL app, you agree to the following terms and conditions:
- The app content is for informational and educational purposes only.
- We are not liable for any inaccuracies in location or content data.
- Users must use the app responsibly and not use it while driving or operating vehicles inside the garden.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or discontinue app features at any time.
- You can delete your account via the app or by visiting https://support.virtualwildlifesafari.in/account-deletion.html.
Last updated: July 30, 2025